faq

 

Metal Qualities

All of our silver is solid .925 sterling and is nickel free and safe for sensitive skin. Some of our silver pieces are oxidized (blackened) for stylistic effect – this may initially rub off on you skin, but will wash away with soap and water. We also utilize brass (an alloy of primarily copper and zinc) which can leave a discoloration on the skin due to it’s copper content. Brass does not generally cause an allergic reaction, but if you are particularly sensitive it is best to stay away from it. All 14k (.585) yellow gold and 18k (.750) yellow gold are generally considered safe for people with metal allergies. Our 14k white gold is classified as “low nickel” and well tolerated for most skin types, but if you know you have a nickel allergy it is best avoided. Our Gold Filled (14/20) items are a layer of 14k gold that has been bonded to a base metal layer. Gold filled is 100x thicker than gold plating, it is longer lasting and suitable for everyday wear, however due to the base content beneath you may want to avoid it if you have very sensitive skin. If you have any questions feel free to contact us.


Payment

All prices are in USD (United States Dollars). Payment can be made either though our direct checkout powered by Stripe or with your PayPal account or with any major credit card through PayPal (you do not need an account with PayPal to process a payment). Both methods are encrypted and made fully secure by the good folks at the payment gateways. Order processing begins only after payment has been cleared.


Ring Sizing

We use standard U.S. ring sizes. If you do not know your ring size we recommend seeing your local jeweler to be fitted. If you need a quarter size (example 6 1/4 or 7 3/4) please contact us first and we will be happy to make the adjustment.


Necklace Length

Our necklaces are made to standard lengths and may have several options available in the listing, but if you need a special length please feel free to contact us before purchase. We advise that you use a string to measure your desired length.


Custom Work
 

If you are interested in getting a custom piece made up for yourself or someone special please feel free to contact us -just use our CONTACT FORM.


Returns/Exchanges

Please see our POLICIES page.